Move-In Tips

If you notice a lack of power at a bathroom, kitchen, or other wet area outlet, the issue is often a simple GFCI reset . Dishwashers and other appliances in these areas may also be connected to a GFCI, so they can be affected as well. Why GFCI Receptacles Trip GFCI (Ground Fault Circuit Interrupter) receptacles are installed wherever moisture is common in a home—basements, bathrooms, kitchens, garages, and exterior locations. They are designed to quickly shut off power if the

After your final walkthrough, cosmetic items are generally not covered under the Outlook Homes / RWC new home warranty , with limited exceptions as outlined in your RWC Warranty booklet —specifically for drywall and caulk touch-ups . It’s important to understand that all cosmetic concerns must be identified and documented on the Orientation Checklist during your final walkthrough . This step is essential, as only items noted at that time will be eligible for repair, unless sp

Outlook Homes recommends having your appliances professionally installed by your appliance retailer or supplier. Regardless of who completes the installation, please be aware that the washer waste drain box may have a temporary plug installed when you move in . This plug is in place to prevent sewer gases from entering the home during construction. Before connecting the washer’s drain hose, the plug must be removed . Please refer to the attached instructions and review the “R

As you settle into your new home, we’d like to share an important safety reminder. Before spending your first night in the home, please be sure all smoke detector covers have been removed. These protective covers are installed during construction to prevent dust and debris from entering the devices. However, they must be removed for the smoke detectors to function properly . Once the covers are off, the smoke detectors will actively monitor for smoke and alert you if an issue